In case you are experiencing trouble with video playback, please try the following:

• Check your network connectivity, in case it's unstable or slow, you may manually change the bitrate of the video to a lower setting.

• If you do not have a network connection, please try watching the video later.

• Otherwise try reloading the webpage the video player is on to check if this resolves the issue.

• If the problem still persists please send an error report using the form on the following link.

再生問題を報告

発生している問題を選択し、ログID を取得して、配信管理者に報告してください。